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Helen Kelley  

MEYERS NORRIS PENNY: PRACTICE MANAGEMENT SYSTEM

Ivey Case Number: 9B02E006
Teaching Note: 8B02E06, 10 page(s)

Meyers Norris Penny is one of the leading chartered accountancy and business advisory firms in Canada. The vice-president of technology must decide whether to replace the company's practice management system or continue to upgrade the system as needs arise. The system has performed well, has stable hardware and software and staff are familiar and satisfied with using the system, however, he must consider the company's need to be innovative and proactive to maintain the firm's competitive advantage.

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